Shipping & Returns
Shipping generally takes 3-5 business days, unless of course you have a PREORDER item. If you do, the shipping date will be communicated to you. If you order preorder items with other items, your order will be held until the preorder items are received, unless you notify us that you'd like to split the order.
Items are shipped as they are received from Fort McMurray, Alberta. At this time we do not offer shipping outside of Canada. --- Only because I haven't figured out how that works yet lol:)
Not happy with your purchase? Or something that just isn't you? Well that just won't do! We offer FREE returns! Items bought on sale, and intimates are FINAL SALE.
- All returns must be received within 14 days of receiving your order for a full refund.
- All items received after that (up to 21 days) will receive store or online credit only. No returns or exchanges will be accepted after 21 days from date received.
- Items must be unworn and unwashed, with tags attached. We reserve the right to refuse or give partial refunds based on the condition of the item. They must not have a smell either perfume or smoke.
- All returns are processed within 2-3 business days. Refunds often take 5-7 business days beyond that to show up on your account (based on bank). If you purchased by emt you will get a store credit.
Send Returns back to
159 Aldergrove Avenue Fort McMurray, AB
Return for free in Fort McMurray! Just return to 1 of the 3 Pickup locations.
Or ship back via Canada Post, and send the Canada Post receipt with the parcel, for full refund.
If you have any questions about your order, what styles we should carry, or more, shoot us an email to email@example.com
To save on shipping and pickup your order, we offer free pickups in the following locations.
Fort McMurray - Timberlea
Fort McMurray - Saprae Creek
Fort McMurray - Abasand